GENERAL

The outlined policies are in addition to general VATSIM policies and apply only to the Canadian division. All general VATSIM policies and Rules of Conduct remain in effect.

VISITING CONTROLLERS

Visiting controllers must get clearance from the FIR chief before manning a position whithin the FIR. These controllers are subject to the same restrictions as regular FIR members.

EMERGENCIES

Planned Emergencies - All practice emergencies, hijacks, medical emergencies and similar events are planned emergencies. They will generally require no reporting by either pilot or controller.

- They must be coordinated in advance by private message or radio.
- ATC may deny any planned emergency at his/her sole discretion.
- They are not permitted during special events.
- Flying with reliability anywhere below 100% or with unrealistic fuel quantities will always cause problems, and these flights must be coordinated in advance.
- Emergencies resulting from the use of panels, aircraft, and adventures that generate periodic or random system failures are considered planned emergencies.
- Controllers should use discretion when approving an emergency that could result in complaints from other pilots or controllers. If complaints are received, the controller will be required to file an emergency report.

Unplanned Emergencies - These usually occur because of keystrokes intended for the SB window but interpreted by FS as a command. Engine failures and spoiler deployment are the most common problems.

- Must be reported by the pilot within 48 hours.
- ATC may deny any emergency, whether planned or not. This is be to prevent inconvenience to other pilots or because of traffic density. If an emergency is denied (and the pilot is unable to resume normal flight), the pilot should immediately log off.
- Controllers are strongly encouraged to file a report when handling unplanned emergencies or radio failures. Please remember to include the pilot's name or CID from the online listing.

VOICE

Rating Requirement

Programs AVC is the official software to use for voice.

Providing air traffic control services via voice is the preferred method of communication on VATSIM. Therefore, there shall be no rules in this region preventing or otherwise restricting the use of voice by air traffic controllers and there shall be no special requirements to use voice in order to provide air traffic control services for any type of facility within VATCAN. However, since not all pilots use voice to communicate with ATC, VATCAN also require that all controllers are properly trained in the provision of text-based air traffic control services and that no rules or policies exits which would result in pilots who use text being less favored in any manner than those using voice.